The company will send out replacement parts to every customer that ordered the case.
Steam Decks contain fans from one of two possible producers, Delta or Huaying. The interference from the magnetic kickstand seems only affect the Delta fans, though the only way to find out is by opening up your Steam Deck. The company says it cracked open the Steam Decks it used for testing and found that they contained Huaying fans, which is why it didn't know about the problem until it received an email from The Verge.
"This 11th-hour curveball is what prompted us to pull the public launch last night and suspend sales," wrote Dbrand."We didn't want any more Killswitch orders to be placed until we had a plan in place to overcome this challenge." The company plans to replace the magnetic mount with a mechanical interlock system that will be compatible with all of its accessories, but the revision is"expected to take some time."
Project Killswitch will not launch for the general public tonight. All existing orders are shipping as planned. More info tomorrow. In the meantime, enjoy this video. pic.twitter.com/t2A7h749A4Every customer who ordered a magnetic Killswitch will get a free replacement, and Dbrand isn't requiring that customers ship back the magnetic version. The company jokes that owners should"keep it on your fridge as a memento of our failure."to start the refund process.
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