The woman, who was wearing only jeans and a T-shirt, was stuck for two and a half hours.
An investigation found there was no suitable risk assessment for employees in temperature-controlled environmentsPret A Manger has been fined £800,000 after a worker was stuck in a walk-in freezer for two and a half hours.
Westminster City Council, which investigated the incident, said the worker became trapped in the freezer, which typically had its temperature set at -18C, at the chain's Victoria coach station shop on 29 July that year.While in the freezer, she found her breathing was becoming restricted and she began to lose sensation in her thighs and feet.
Pret's reporting system revealed there had been several call-outs relating to defective or frozen push buttons in the previous 19 months.
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