Mum found dead four hours after worried family called 999 - and no officers were sent to help
A much-loved mum and grandmother who took her own life died more than four hours after her family raised the alarm with police about her, an inquest heard.
Ms Waterhouse, who the inquest heard had a history of mental health issues and an alcohol addiction, took her own life and intended to do so, a coroner ruled as he recorded a conclusion of suicide. "Amelia was very loving and had a sense dry sense of humour. It is clear to me that she is a much loved and much-missed member of the family" Arena Coroner Zak Golombeck said.
On July 23 2019, two days before her death, she was reported missing after she failed to collect her two sons, which her sister Emma Horrocks said was "unusual and worrying". Although she was later found at home. Rose later tried to call her mother but Ms Waterhouse didn't answer and she told her auntie Ms Horrocks, who in turn called police.
The coroner Mr Golombeck said the ControlWorks system was "in its infancy and had "teething problems" and that what happened was "a failure of the system: a dysfunction that could affect the important assessments being carried out, which in turn could then determine GMP's response."
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