Misconfiguration led to hours of pain for engineers as bootstrap service caught in a loop
A code deployment for Azure Container Apps that contained a misconfiguration triggered prolonged log data access issues, according to a technical incident report from Microsoft.
On top of that, the platforms logs collated via the Diagnostic Setting didn't route some data to"customer destinations" including Log Analytics Storage, Event Hub and Marketplace. This resulted in the bootstrap service being"stuck in a loop" that meant it was being restarted every five to ten seconds. Every time the service was restarted, it provided config information to the telemetry agents that are also installed on the service hosts, and they interpreted this as a configuration change so automatically exited their existing process and restarted as well.
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