The East of England Ambulance Service say pressures on the NHS mean it is very busy.
The East of England Ambulance Service has put appeals on social for 999 callers not to hang up
An NHS ambulance service boss has urged 999 callers to not hang up as "there may be a delay before we pick up". The East of England Ambulance Service said demands on the health service meant it was extremely busy. Marcus Bailey, EEAS chief operating officer, said delays were due to a "combination" of Covid, winter pressures and recruitment.
He said the service planned to recruit 100 call-handlers over the next few months to help ease pressure.Marcus Bailey, East of England Ambulance Service chief operating officer, said the service was very busyThe service covers Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk.: "It's about us warning people who are phoning 999 that it's really busy and at some points there may be a delay before we pick up the 999 call.
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