Clients turn to Indian IT outsourcers for AI faster than industry can train staff
India's top four IT outsourcers saw a quarter where clients were hesitant about everything except their desire to discuss AI, according to earnings reports from TCS, HCL, Infosys and Wipro.[PDF] Tata Consultancy Services CEO K Krithivasan, describing his firm's first quarter of fiscal 2024."In every conversation I have had with the clients over the last three months, this has unfailingly come up.
"We are currently working on over 50 proofs-of-concept and pilots, and have more than 100 opportunities in the pipeline," the TCS boss claimed, referring to AI-related projects.his corporation was working on 80 generative AI projects encompassing large language models for software development, text, document, voice, and video.
Interest in AI is so ubiquitous that entire talent pools must spring up virtually overnight to meet demand. TCS said it planned to amass more than 100,000 gen-AI-trained associates, and Infosys claimed to have trained 40,000. Wipro was even more ambitious, saying that over the next 12 months it will train its entire workforce – nearly 250,000 employees – in using and handling AI.
"Clients are taking a month-on-month approach, resulting in very limited visibility on their future spending, even within their own organizations," lamented TCS chief Krithivasan.
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