The axing of Amazon Halo is a consumer rights issue – just like Fitbit
Following news this week that Amazon has decided to shutter its health-focused Halo division, your smart Amazon Halo and Halo View fitness trackers, along with the Halo Rise sleep tracker, will essentially become defunct, with no support or further updates coming from Amazon. An Amazon statement confirmed all devices will stop working in August.
This is a consumer rights issue first and foremost. What Google and Amazon are doing is effectively moving the goalposts: you bought a device based on the fact it came with certain features, and after you bought it, those features have been changed or removed. We’re so pleased when features get retroactively added to our watches during updates, but we often forget those features can be removed remotely as well.
. Phones, tablets, wearables, laptops, smart home devices – all connected devices could effectively be rendered inert by the manufacturer with a simple flick of a switch, and it’s time we remembered that. As TechRadar’s Fitness, Wellness and Wearables Editor and a frequent Garmin user in my own time, one of my greatest wearables fears is that Garmin suddenly decides to lock some of its excellentapp behind a paywall, like Fitbit Premium. It would mean all my run data suddenly has to be sold back to me on a monthly basis. But the sad reality is that the manufacturer has all the power in this situation, and this could one day become reality.
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