University staff voice 'urgent, profound concern' as Oracle finance system delays payments
The UK’s University of Edinburgh continues to struggle to pay staff, students and suppliers months after the introduction of a new Oracle Fusion-based accounting and HR system.
The University’s Senate, a representative body made up of students and academics, has written to the institution’s management to voice “urgent and profound concern” over the new finance software, which left staff with no pay for weeks, suppliers’ bills unpaid, and students at risk of homelessness., the Senate says the University leadership has abandoned those awaiting payments at “a time of crisis.
A University of Edinburgh spokesperson refused to deny the content of the letter and admitted problems with the new system were ongoing.“The University recently implemented a new finance system, which required us to interrupt financial processing for a period over summer to allow us to test the system and transfer huge volumes of data. This has unfortunately led to a backlog of some payments,” they said.
“We have increased the number of people in our finance team who are working tirelessly to process the increased volume of outstanding invoices. The University prides itself in fostering good relationships with suppliers, and we are doing our best to ensure all payments are processed as quickly as possible. We apologize to any of our students, staff or suppliers who are experiencing a delay in payment.
“We are acutely aware of the impact that this is having on some of our staff and students, and we will continue to keep them informed with progress. This week, we held a number of open meetings to listen to concerns from our community and provide an update on work that is being undertaken to address their issues. We apologise to all those affected and are working to ensure this will not happen again,” the spokesperson said.
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