Ubisoft clarifies it does not delete inactive accounts that have purchased games after its policy came under question

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Ubisoft clarifies it does not delete inactive accounts that have purchased games after its policy came under question
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Ubisoft has updated the language on its support website to reflect that it will not delete user accounts with purchases on them.

With an account deletion notice as proof, anon Twitter that Ubisoft will delete inactive accounts, games and all, if they go untouched for too long. The official Ubisoft Support Twitter account did nothing to change that perception when it said"we certainly do not want you to lose access to your games" in ato the tweet.

Naturally, all this suggested to us that Ubisoft really was deleting inactive accounts with games tied to them, but the company now says that isn't the case. That Ubisoft Support page has been:"Accounts tied to an active Ubisoft subscription, or PC games that have been purchased from the Ubisoft store, are not eligible for deletion."

It remains unclear why Ubisoft Support, when responding on Twitter, did not immediately deny the initial allegation that inactive accounts with purchased games were liable to be suspended and then deleted for inactivity. Ubisoft's full statement on the matter is as follows:For many years now, we have implemented our account deletion process in compliance with the requirements of the GDPR . Our policies are aligned with legal requirements and with the standards of the industry.

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