The area is plagued by rats, rubbish and drug dealing
Rats, rubbish and 'regular' drug-dealing. That's what residents living on an estate just a mile away from Manchester city centre put up with every single day.
Catherine Thomas, who lives in Langport Avenue, says she went months without any hot water while she waited for her boiler to be fixed.During that time, she had to boil water in pans to wash herself in the morning. In the end, she found out that all that was needed to fix it was a 'little washer'.Catherine says she was offered £500 in compensation this week after the Local Democracy Reporting Service asked One Manchester about the issue.
"People are queuing for houses and yet they've left that lovely two-bed property with a garden," Mavis said. "This estate has just been left to rot." Chair of the Coverdale and Newbank Community Association, Elaine says the recent rise in rubbish around means the estate is now 'overrun' with rats. Linda Moores says volunteers at the pantry like her have dealt with much worse.
With fewer options to report issues in-person due to the closure of some hubs, residents have to call up. But waiting for 'at least 40 minutes' means people who only have a pay as you go phone use up a lot of their credit, Mavis says. But the Labour councillor said that complaints about One Manchester have 'massively' increased since she was first elected – and some examples have been 'unacceptable'. "People are feeling neglected and let down," she said.
But work on privately owned properties that was promised as part of the 'whole estate regeneration' did not happen, leaving the area looking like a 'jigsaw puzzle'. Manchester council has now stepped in to save the scheme. "It's got to the point where there are other concerns about how effectively it's being run, people being let down, whether complaints are being dealt with properly and whether their core functions are being delivered properly. And it's meant they've had to scale back some of their partnership in Grey Mare Lane."
"In the past year, we’ve cleared over 2,000 fly-tipping incidents including 113 in Ardwick. We also provide a free pest control service for our customers via the council. "Over the summer, we’re consulting about our repairs and maintenance service. Customers are welcome to attend one of our 40 local events or give their views online, so we can continue to further improve our services.A Manchester council spokesperson said: "We understand the frustrations of residents when illegal fly-tipping and dumping takes place in their local communities and near where they live.
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