The price of freedom turned out to be an afternoon of tech panic
readers can safely share their burdens and tell the tales of technical not-quite-expertise.
Take this week's story, for instance, in which a reader we'll call"Jeff" made a very simple error – the kind of error any one of us could have made. But in Jeff's case it happened to put his boss completely out of business, albeit temporarily. Newly hatched from tech school, Jeff had landed a job in a local camping store, stacking shelves. It didn't take long though for the boss to realize that Jeff's technical qualifications might suit him better to a role in IT – such as it was.
The business was"based in two former farm buildings " and Jeff's role in IT"involved everything from backups, installing CCTV, fixing network issues caused by trucks taking out the network cable strung over the yard between buildings, writing software to sync up the shop POS with the online sales system."Suffice to say his days could involve varied duties.
The boss liked the initiative and gave the go-ahead. Not just for an experiment, either – he asked Jeff to change the listings for every product on every store.Anyway, Jeff exported the list of products from the online sales system, adjusted the relevant columns, then uploaded it. The system then updated the listings one by one on Amazon, eBay and the web site.Now, as it happened, the owner had set his phone to alert him to online orders and other notifications from eBay and Amazon.
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