98-year-old woman's water bill 'equivalent to one-million cups of tea'
Because her son had power of attorney, he noticed the huge payment leaving his mother's account and cancelled the direct debit.He said: "The treatment from them is appalling. They [Thames Water] tell us water is a valuable commodity and they couldn't give a damn.
The Ongar town councillor said: "My message to Thames Water would be, look after the vulnerable who can't look after themselves."I cannot understand why they are unable to act when they have a smart meter telling them there's a problem."
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