TWO major retailers have recalled a couple of products due to fears they could contain pieces of metal. The product recalls apply to Tesco’s whey protein with flavours of strawberry and choco…
The Sun contacted Superdrug and Tesco for comment., your rights to get a refund depends on whether the fault makes the product unsafe.
Sometimes the business will repair the product, for example by fitting a new part. But this should be done for you. If a fault makes a product unsafe to use — and it's difficult to correct the fault — the Consumer Guarantees Act says you might have the right to reject the product and claim a replacement or a refund.
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