‘They’re happy to take your money and essentially run off with it.' A woman who ordered a new iPhone from Apple was sent a power bank instead – and was initially told she could not get a refund.
she received a package from DPD on September 23, with the address label indicating it was sent from a Apple distribution site in Leicestershire.
Although she did go to police and they gave her a crime reference number, they informed her that it was a consumer matter and would not take it further.The DPD package containing a Budi power bank instead of an iPhone However, she is concerned that this could be a wider issue with other people left out of pocket who fell victim to a similar scam.
She suggested that if the issue is such a concern, items could be supplied in clear packaging so it is obvious what is being delivered before the parcel is opened. She replied she could not provide them with a police report because ‘as they have stated, and I agree, you have simply delivered me the incorrect product and it is up to you to sort’.
Danmark Seneste Nyt, Danmark Overskrifter
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