'Our serious crime service squad have carried out a full investigation with regards to your visit to our restaurant. It seems your version of events are wildly inaccurate and far from the truth'
The boss of Italian restaurant San Carlo has been praised for a his 'legendary' response to a disgruntled customer. Managing director Marcello Di Stefano shared his tongue-in-cheek email reply with his Instagram followers.
And he also took the opportunity to make a point about some of the challenges the hospitality industry is currently facing. Mr Di Stefano wrote: "Our industry is facing many challenges and our teams are doing a great job. However every now and again there is someone that manages to waste everyone’s time."Luckily this evening I had some time on my hands. After the 3rd email in one day I felt the need to respond. Have a great weekend.
"Our serious crime service squad have carried out a full investigation with regards to your visit to our Liverpool restaurant on 21st August. It seems your version of events are wildly inaccurate and far from the truth.
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