Rackspace rocked by ‘security incident’ that has taken out some hosted Exchange services
Some of Rackspace’s hosted Microsoft Exchange services have been taken down by what the company has described as a “security incident”.at the time of writing, time-stamped 01:57 Eastern Time on December 3rd, offers the following information.
“On Friday, Dec 2, 2022, we became aware of an issue impacting our Hosted Exchange environment. We proactively powered down and disconnected the Hosted Exchange environment while we triaged to understand the extent and the severity of the impact. After further analysis, we have determined that this is a security incident.”Rackspace has no idea when it will be able to restore its service to those impacted by the security incident.
“We are actively working with our support teams and anticipate our work may take several days,” its status page advises.An update time-stamped 08:19PM Eastern Time on December 2nd went a little further, describing it as “a significant failure in our Hosted Exchange environment.” But no information about the cause of the incident is available at this time, however the combination of an outage and a lengthy restoration process suggest ransomware could well be a factor.
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