PlayStation is giving top tier members of its Stars loyalty programme ‘priority’ in customer support, it's revealed.
This essentially appears to mean that Level 4 PlayStation Stars members can skip the queue when contacting customer support with an issue., numerous followers expressed their frustration at the perk, with some pointing out that good customer service should be a standard and not something you have to pay for.said. “There are people who only like a few titles and play them, and there are gamers who can’t afford money or time.
“You say that the more you play with it, the more you prioritise customer support,” they wrote. “But the more you play with it, the less you use customer support. There’s something off about that. You should give priority to beginners who are new to the game.” “If you’re going up a level based on time played or something, that’s fine, but ranking them by how much you charge is not likely to get a very good response,” said user gassyii.“I don’t think it’s a good idea to prioritise customer support,” added
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