Patient perception about GP availability 'distressing' for Northern Ireland doctors
The perception that patients have lost confidence in the healthcare system is "distressing", a Belfast GP has said.
"It is distressing for us that there is a perception that patients have lost confidence in us and our practice teams," she told BBC News NI. Dr Brennan said the current "blended model" where a phone-first system is used, is likely to stay because "it's more efficient and for patients too".When the shutters went up at 08:30 BST the phones started ringing and they did not stop.But the constant flashing red light showing the on-hold queue suggested a need for more.Some 126 patients were offered a call-back with a doctor while six face-to-face appointments were also arranged.
There is the added workload of sourcing and maintaining personal protective equipment as well as ensuring the vaccination programme runs smoothly.- on top of thousands of other vaccines including for flu.
Danmark Seneste Nyt, Danmark Overskrifter
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