People were unable to get through on 999 as police, fire and ambulance services advised calling 101 and other numbers instead
An investigation has been launched into BT after 999 stopped working for dozens of emergency services on Sunday morning.
Police, fire and ambulance services had to tell people to call 101 - normally used for non-emergencies - and local numbers instead.BT"sincerely" apologised after it was forced to use a back-up system to get things going again. It said all the issues were fixed by Monday. "Our rules require BT and other providers to take all necessary measures to ensure uninterrupted access to emergency organisations as part of any call services offered," said Ofcom.A spokesman said:"We're nearing the end of a full, internal investigation and expect to share the findings with government, the emergency services and Ofcom by Thursday.
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