Common issue is that connector isn’t properly plugged into the graphics card
Team Green notes that a common problem with the
“To help ensure the connector is secure we recommend plugging the power dongle into the graphics card first to ensure it’s firmly and evenly plugged in, before plugging the graphics card into the motherboard.” That’s good to hear, as there is the suggestion of user error here, in terms of the adapter not being plugged in fully – but even if that’s been the case, Nvidia will replace the damaged graphics card in question, as. Nvidia told GN: “Anyone who has an issue [with the melting adapter] will be taken care of. We’ll expedite an RMA.”
Nevertheless, it remains a concerning situation, and we’ll be interested to see what Nvidia might advise in terms of the mention of “additional ways” of securing the connector for the power adapter.
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