Brit healthcare body rapped for WhatsApp chat sharing patient data
The watchdog said policies did not clearly reference messaging apps like WhatsApp and"there was no specific policy in place directly for WhatsApp."
We've asked NHS Lanarkshire for comment, including on whether it planned to put a secure clinical image transfer system into place in the near future., Trudi Marshall, Nurse Director Health & Social Care North Lanarkshire, said: “We have received a formal reprimand from the ICO for the use of WhatsApp by one of our community teams to exchange personal patient data during the pandemic.
“We offer our sincere apologies to anyone whose personal details were shared through this group." She added: “We have already taken a number of steps including looking at alternative apps that can be introduced for the transfer and storage of images and videos within a care setting. This is being taken forward while considering the risks relating to the storage of any personal data.”
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