New mobile roaming rules to help holidaymakers avoid shock bills abroad – will you benefit?
, some, but not all, providers charge customers around £2 a day to make or receive calls, send texts or use internet while abroad.
Roaming charges that will apply including specifying any daily internet limits and the time period that applies to any daily chargesWhere to find free-to-access additional detail on roaming charges, fair use policies and how to monitor, reduce and limit spend Many providers already voluntarily send roaming alerts to customers and have systems and processes in place to send them.It is therefore proposing an "implementation period" of six months from the date it publishes its decision.Alex Tofts, broadband expert at Broadband Genie, said "any moves to raise consumer awareness" of roaming charges were welcome.
"Roaming costs can now be incredibly expensive, and consumers have been left exposed at a time when a large unexpected bill could have severe consequences." Alex, from Broadband Genie, said to set your phone to airplane mode while travelling abroad, or you can turn off data roaming in settings.
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