In January I switched my broadband to BT, as I needed a faster, more reliable connection that could cope with five people in our household often being online at the same time.
State that your log shows this is more than occasional short-term losses of connection and that they are regularly failing to provide the service for days on end , which is clearly a breach of contract.
However, in this instance the warranty was provided directly by Vashi and does not appear to have been backed up by insurance. On the face of it, the warranty is therefore of no use to you.
Danmark Seneste Nyt, Danmark Overskrifter
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