She branded the bus services a 'disgrace'
Ms Mitchell said: “I could see there were some seats and standing room and I tried to get on but he pushed me and shut the doors on a sleeping two-year-old’s buggy.”
The single mum added that she has to use the bus for the school run because she suffers from arthritis and other health conditions. “There were about 40 people waiting but he said it was a school bus," she claimed. "He was just making it up." In a clip posted on social media, another woman can be heard pointing at an adult passenger shouting “he’s not a school child, you are a liar”.Many other people in the crowd can also be heard yelling at the driver at once.Ms Mitchell claimed she met a woman on the next service who was nine months' pregnant and had been refused entry to the bus at the hospital.
Arriva has said it is investigating the complaints and will be reviewing CCTV as part of the process.Ms Mitchell also shared another video of a bus dropping passengers off before the stop and then driving past people waiting.Another mum, Anna Luna, said the same service is late three or four times a week and sometimes forces her daughter to walk 50 minutes in the rain.“It’s irresponsible for a child to be standing out in the dark by the road without shelter.
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