A MUM was left gutted after being charged £200 for a “damage fee” after staying at a holiday let – because she didn’t vacuum enough. The woman – who went away with her…
A MUM was left gutted after being charged £200 for a "damage fee" after staying at a holiday let - because she didn't vacuum enough.
The woman - who went away with her husband, three kids and dog - asked Mumsnet if she was being unreasonable to think that the charge was over the top.A mum was left baffled after being charged a £200 damage deposit for not vacuuming her holiday let enough"We received an email this evening to ask how a mattress had become stained when it had a waterproof mattress protector on. I replied by saying that I did not know as that room wasn't even slept in as we stored clothes in there.
"It's made me feel like it's spoilt the end of our holiday as I'm worrying whether the deposit will be repaid." She added that they stripped all the beds, swept the floors, cleaned the fridge, and emptied the bins before leaving, despite the early check-out time of 9am. She also said that her husband had "a feeling" they would have problems after being told to not use the washing machine too much when they were there.
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