Monitor start-up Dough promises full and fast refunds

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Monitor start-up Dough promises full and fast refunds
Danmark Seneste Nyt,Danmark Overskrifter
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25,000 refunds and counting, apparently.

for expediting refunds and other claims. Dough told the Verge that it has already processed a fairly staggering 25,000 refunds, with two percent of claims remaining outstanding. It's unclear exactly how rapidly claimants can expect a response when submitting the form.

You could say that Dough is moving into a more mainstream retail space and with that will come more mainstream expectations, the sort of expectations which involve ordering a product and assuming it will turn up shortly afterwards. The new customer resolution form has also inspired pushback for requesting the claimant's Reddit username, though it's unclear that this is an actual requirement for processing rather than an optional data point.

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pcgamer /  🏆 38. in UK

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