The fast-food chain's UK boss said allegations uncovered by the BBC are 'shocking'.
McDonald's has launched a new investigation handling unit after the BBC reported on dozens of abuse allegations at the fast-food chain.
Mr Macrow said: "The unit will have oversight on all cases and the power to refer the most serious cases to a third-party legal team staffed by specialist investigators. As well as setting up the investigations unit, McDonald's is appointing external experts to independently examine how workers' claims are "escalated". This can mean looking at when and how complaints are passed to other departments or more senior managers.Mr Macrow said he wanted to ensure people had the confidence to speak up. He added: "Any substantiated breaches of our code of conduct will be met with the most severe measures up to, and including, dismissal.
Since the BBC's report was published on Tuesday, more stories have surfaced, putting further pressure on McDonald's."I am determined to root out any behaviour or conduct that falls below the high standards of respect, safety and inclusion we demand of everyone at McDonald's," he added.Darren Jones, chair of by the Business and Trade Committee, asked him what action the company takes to ensure that franchises comply with UK labour laws.
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