Man waits four hours for his Chinese takeaway only to be told order was never placed
A man who says he waited nearly four hours for his takeaway to arrive claims he was told days later that the order was never placed to begin with. Iain Lucas, hoped to spend his Saturday night enjoying the takeaway with his family.
Moments later he says he received a notification confirming that May Wah had accepted his order. The food, ordered for Iain, his wife and his younger brother consisted of one Munchy Box sharing meal, which contains salt and pepper chicken, chicken wings, chips, chicken balls, egg fired rice, noodles, vegetarian spring rolls and curry sauce.At around 10.30pm, two hours after placing the order, Iain says there was still no sign of the food or any indication to tell him it was on the way.
After another 45 minutes, the trio said they still hadn't heard a knock on the door. Iain says at this point, around midnight, he drove to the takeaway instead - where he found it closed. "I was fuming, I was livid. This was all a massive inconvenience," Iain said. Iain says that a couple of days after the order was placed, he received a call from the takeaway who apologised for the mishap. However, Iain adds that he was told by the takeaway staff no order was sent to them by Foodhub which is why his order never arrived the entire night.
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