One person called 999 because they couldn’t sleep while another had run out of medication.
Lost keys and ingrowing toenails are some of the inappropriate calls made to the Welsh Ambulance Service in recent months
“People with an ingrown toenail still have a clinical need, but calling 999 for that is wholly inappropriate when there are so many other ways to access help.“Our paramedics and technicians are highly educated professionals who are skilled in emergency care, but locksmiths, they are not. “The NHS 111 Wales website is a good first port of call for trusted advice and information, and there’s also your local pharmacist, minor injuries unit and GP.
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