'I was banned from my flight to Turkey after 'glitch' stopped me at the airport'
"I have already booked hotels in Turkey and have 10 people waiting for me, and I still haven't heard anything.
"I haven't seen my family in five years due to the Covid situation, and I couldn’t see my dad, who was sick and in a coma for more than a month."details as her names were in the correct order before this when she received confirmation emails. She said that customer service confirmed it was a "glitch" and would take" full responsibility" but that they are still investigating the cause.
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