'I stayed at '5-star' resort from HELL where sinks were full of sick and vermin ran wild through bedrooms'
“Then the staff told us they were still working on building the hotel.”
Despite paying for the all-inclusive package, the desperate dad rang his travel agent and asked for help gettingBut when he turned up at the restaurant they’d arranged, he got scammed by racking up a £100 bill - for a basic slap-up meal for him and his kid.“Back at the hotel, there were a bunch of other Brits. One lady got everyone’s email to make a complaint but nothing happened.
“The only place you could use it was at reception. So everyone had to just sit around in the lobby to access the internet.” But he claims he and other hotel guests, who have demanded the hotel or their travel agents cough up compensation after theHazel Caffrey, a 35-year-old teacher from Cheshire, met Maxwell at the Xafira while on holiday with her five-year-old daughter.Hazel said: "It was the first holiday we'd had since lockdown."Instead, the indoor pool wasn't open. There was mess everywhere - planks of wood and building stuff, so it was a hazard for children.
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