Heathrow Airport has failed to meet minimum standards for disabled passengers over the past 12 months.
By Liz Jackson & PA NewsHeathrow Airport has failed to meet minimum standards for disabled passengers over the past 12 months, the aviation regulator says.
Heathrow is the UK's busiest airport, serving almost 61.6m passengers last year, according to the CAA., which assesses efforts at 26 of the UK's largest airports to provide disabled passengers and those with mobility problems a standard of service they are entitled to. Among other airports evaluated in the report, 18 consistently achieved a "good" or "very good" rating for the 2022-23 period including Belfast International, Cardiff, East Midlands and Edinburgh.Charlotte Morley, of the disability equality charity Scope, said the report's findings are "a world away from the reality for disabled passengers who are still being let down far too often by the air industry".
"I want to reassure those passengers that we have put in place a strong plan which is turning that around and we are now meeting service targets.
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