One of the UK's largest care providers admitted 'unacceptable mistakes' in deaths of residents.
Coroner Caroline Jones paid tribute to the three families involved, stating the changes "brought through your campaign is remarkable".HC-One had previously apologised to the family of Joyce Parrott,
In September last year, it was announced The Elms - later to be rated inadequate by the Care Quality Commission - would close, as well as HC-One run home, the Manor House in Upwood. But the county council and local NHS had stopped new admissions to HC-One homes in July 2022 following "quality concerns".In a joint statement, the organisations said: "HC-One, Cambridgeshire County Council and NHS Cambridgeshire and Peterborough have invested significant time and effort into these homes, focusing on making improvements and addressing the concerns raised.
"HC-One has therefore decided that the three homes are now no longer operationally and financially viable, which has unfortunately resulted in the decision to begin the closure process of the three homes."The statement said it was a "disappointing decision for everyone involved", recognising the impact on residents families and staff.
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