Viktoria Elohegyi was left desperate after she was wrongly told her meter was in £300 of debt.
A Glasgow student was left desperate after her pay-as-you-go meter suddenly stated she was over £300 of debt.
"Instead, £28 went for debt and £12 for gas, zero for emergency credit. After this I've checked my meter and it said I still owe £16.53 and on the back screen gas debt remaining said £255.60. The next day she tried again and called the emergency line. An adviser told her an engineer had been out to look at her meter on October 27 and that this is where the debt was added as she had not been paying for her gas.
"My standing charge is £0.375 and the adviser I spoke to kept insisting that it was £0.53, when it definitely isn't. After Glasgow Live got in touch with OVO for comment, Viktoria was contacted by a more senior employee at the energy company and her issue was quickly resolved.
Danmark Seneste Nyt, Danmark Overskrifter
Similar News:Du kan også læse nyheder, der ligner denne, som vi har indsamlet fra andre nyhedskilder.
Popular Glasgow bar which closed during pandemic opens new venueA popular Glasgow bar which was forced to close during the pandemic has opened a new venue in the city.
Læs mere »
Look inside the new beer taproom that's just opened in GlasgowImages show a new flagship beer taproom which has opened in Glasgow.
Læs mere »
'This magnificent project is ready': Topgolf Glasgow opening REVEALEDPlans for the opening of Topgolf Glasgow have been revealed.
Læs mere »
Two men assaulted after 'unprovoked attack' in Glasgow city centrePolice are looking for information from the public after two men were assaulted in the city centre over the weekend - with officers keen to trace a man in his 20s thought to be involved.
Læs mere »
Beautiful Glasgow B-listed family home with cinema room hits the marketA stunning B-listed home in the West End has hit the market this week boasting a cinema room, enclosed garden and period features - currently accepting offers over £850,000.
Læs mere »
Popular Glasgow shop announces temporary closureA popular Glasgow shop's owners announced they are 'taking a break'.
Læs mere »