The passenger was raging after complaining about the alleged incident to crew members, to apparently be met with jokes and laughter about her shocking ordeal during the flight.
An airline crew has come under fire for their reaction to a complaint about a man apparently performing a sex act during the flight.
She claims to have fallen asleep on the plane before waking up to discover the man was pleasuring himself under a blanket. Writing on social media, Genevieve said: "They then started making jokes about the situation asking 'what perfume are you wearing' and excusing him saying 'he’s had a bit of wine'. No one stopped him. He was allowed to finish, with a child sitting closely by. After exiting the plane first to talk to security, the security guard asked me if I’d like an apology from the offender. I immediately rejected the request.
It adds: "Again, I apologise for the uncomfortable situation you experienced. I appreciate that you chose United for your travel. We hope your next trip with us will be a more positive experience." In response Genevieve said: "It took United Airlines a month an a half to respond to my complaint. And I received this email today.
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