Fred Sirieix has weighed in on the James Corden restaurant complaint saga, after the Late Late Show host was ‘banned’ from a diner in America.
star Fred, 50, now says the matter should’ve been handled ‘in private’ as he discussed his own experiences with customers complaining at restaurants.
Fred replied: ‘Well, look, you’re not talking about a complaint here, you’re talking about somebody who was being rude. A lot of people complain or they make comments, but for me, my feeling is that the guest is king.
‘We all have bad days. I have bad days and I can be difficult at times. So, I think it’s important to remember that and remember what hospitality is. It’s about making people feel special, making them feel welcome, this is very important to me.’However, the Million Pound Menu star was certain that he ‘would not’ share any encounters with customers on social media, after Balthazar restaurant owner Keith McNally accused James of being abusive towards his staff.