'Pressure tactics' were used alongside 'false or misleading statements' to push products including insurance for washing machines, kitchen appliances or boiler cover, the Information Commissioner's Office says.
"Pressure tactics" were used alongside"false or misleading statements" to push products including insurance for washing machines, kitchen appliances or boiler cover, the Information Commissioner's Office says.Five companies have been fined a total of £435,000 after they targeted people over 60 with almost half a million unlawful marketing calls - including one person suffering from dementia.
It is illegal to make a live marketing call to anyone who is registered with the TPS - unless they have told a particular organisation it is okay to get in touch. "Pressure tactics" were used alongside"false or misleading statements" to push products including insurance for washing machines, kitchen appliances or boiler cover.Allapplianceservices UK Ltd, based in Brighton, insisted card details were given, with one person saying they"just wanted AUKL to go away" before handing over payment details, the investigation found.
Meanwhile, Repair Plans UK Limited bought data of people aged 60-plus who were homeowners and had a landline.Andy Curry, head of ICO investigations, said:"The pressure tactics, and sometimes false or misleading statements these companies used were completely unacceptable.
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