Screening out extreme content left him numb to suffering, a former Kenya-based worker tells the BBC.
Readers may find material in this article disturbing.
It took two or three minutes for the child to realise something was wrong and to call out for his dad. He then started crying. Eventually an adult entered the room, and the recording was stopped. Mr Brownie sees those who work in moderation as a front line of defence protecting users, especially during the pandemic, when many relied on the internet. The way Facebook connects people around the world also appeals to him.it would stop providing content-review services to social media firms.
Mr Brownie says he would have not taken the job if he had known what it involved, but feels it is important work he is good at, and where he earned promotion to a more senior role. He wants his employment to continue, but with more support for his mental health. An interim ruling against Meta and Sama already means the moderators contracts cannot be terminated and they must still be paid until the case is decided.
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