Energy bill rebate scam warning as millions to get £400 payment - how to spot it
"If you receive messages such as these, please do not respond as it is a scam."
It comes as Action Fraud earlier this month said it had received 1,567 reports of scam emails about energy rebates in just two weeks in August.Detective chief inspector Hayley King, from the City of London Police, said: “It is shameful that in a time of financial hardship, criminals are targeting members of the public by claiming they are entitled to receiving rebates and refunds.She urged recipients to always take a moment to consider if the request they've received is genuine.
Action Fraud recommends not using the numbers or addresses in the message. Instead, go to the official website.What to do if you've been scammedTell Action Fraud, report it online or by calling 0300 123 2040 .Some banks offer automatic refunds – but it does vary.as long as you did not act fraudulently or with “gross negligence”, for example, giving away your PIN number or password.
In 2019 some banks, including Barclays, Santander and HSBC, signed a voluntary scam code launched in 2019. has a fraud refund guarantee in place where it will refund you as long as you are clearly an innocent victim of a con.