Rescue services will operate from Palma in Mallorca and Faro in Portugal on 30 August, from Tenerife and Enfidha in Tunisia on 31 August and from the Greek island of Rhodes on 1 September
More than 280 flights were cancelled across the UK on Tuesday with disruption expected to continue in the coming days.
“In particular, travellers should be aware that their airline has a responsibility to reroute them as soon as possible, even if that means buying them a ticket with a rival carrier – a rule that some airlines appear to be ignoring. Passengers should also be given food and refreshments and overnight accommodation if required.
“Passengers understand that this is not an issue caused by airlines, but are frustrated by the poor communication and lack of care they receive from carriers. During travel crises we see repeat offending from airlines looking to wriggle out of their legal responsibilities knowing that they’re unlikely to face any real consequences for leaving passengers high and dry during periods of disruption.
“The Civil Aviation Authority should be monitoring the situation closely, and stand ready to take enforcement action against any airline found to be failing in its responsibilities to passengers.”Topics
Danmark Seneste Nyt, Danmark Overskrifter
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