The entire process left Joanna feeling 'uncomfortable and anxious' which has made her fearing using the train again.
A disabled woman was left feeling"embarrassed" by ScotRail after her pals were forced to carry her off a train.
It comes after she was told all ramps had been removed from smaller stations - meaning a conductor would have to get off the train and provide assistance.However, no staff appeared and it left without her at Bellshill station, meaning she had to wait for the next service and missed her reservation in Glasgow.
It meant her friends had to carry her through to another carriage so they could exit, while other pals carried her wheelchair. “The more I think about it and relive that experience, the more I feel absolutely terrible. It makes me so uncomfortable and anxious. Joanna was diagnosed with Friedreich's Ataxia when she was just 13-years-old after struggling with her coordination.Friedreich's Ataxia is thought to affect at least one in every 50,000 people.
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