Close AI ‘confidence gap’ to make it a powerful force for good, say experts

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Close AI ‘confidence gap’ to make it a powerful force for good, say experts
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A British Standards Institution survey found almost half of people in the UK support using artificial intelligence to bring down NHS waiting lists.

As well as helping tackle NHS waiting lists, the survey found the majority of people in the UK are excited about AI’s potential when it comes to medical diagnoses

The British Standards Institution surveyed 10,000 adults across nine countries for its Trust in AI poll to gauge global attitudes about the technology.Some 49% supported the use of AI to ease pressure on the NHS and bring down waiting times, while 48% said the technology could help solve staffing pressures in the healthcare sector.

The NHS in England is currently using AI to assist doctors in reading scans and X-rays in some cases of suspected cancer to free up time. However, the BSI warned the UK could fall behind other economies if issues around confidence are not addressed. Some 20% of those surveyed in the UK have more confidence in AI than people, while 65% said patients must be made aware when AI tools are being used by clinicians.

Some 86% of people in China also expect their industries to be using AI by 2030 compared with 51% in the UK and 62% globally.

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