Adele Kinch and her partner Steven Yates had travelled from their home in Southport
A blind woman has spoken of her fury after she was 'refused a taxi' because of her guide dog and forced to walk a mile in the rain to get home.
"She was told she would have to wait because she had a dog. We were told we had to wait for a ‘dog-friendly’ taxi – but a guide dog is allowed in any vehicle.The law states that under the Equality Act 2010 taxi and private hire drivers are still obliged to carry guide dogs and assistance dogs at no extra cost to the passenger.
More advice from the charity reads that dogs are trained to sit in the footwells of vehicles like taxis, saying: "When traveling, guide dogs are trained to sit at their owner’s feet at all times, not to bother other people and not to climb on seats." Steven, who also uses a mobility scooter, says he was left angry. “It just leaves you wondering when it’s going to happen again. It makes you angry.
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