The government told Amazon UK to explain how it intends to help sellers whose money it is withholding.
By Faarea MasudThe government has demanded answers from Amazon after its recent policy change led to hundreds of sellers unable to access their money.
But its email about the change was not seen by many EU and UK sellers, and in many cases was automatically sent to their junk folder. Marios Katz sells CDs and vinyl on Amazon and said he doubted that Mr Boumphrey would respond to the minister's letter. He told the BBC he was "shaken and panicked" by not having access to his takings.
He called Amazon's approach to its policy "dreadful", but called Mr Hollinrake's letter "a help" - although Daniel added he was "not expecting miracles".
Danmark Seneste Nyt, Danmark Overskrifter
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