Hyndburn Borough Council is cracking down on taxi fare disputes and runners
Taxi drivers in a Lancashire borough are set to be ask customers for payment upfront because of an increase in the number of passengers declining to settle their fares after the journey. Hyndburn Borough Council has agreed to a request from firms to permit requests for fares to be settled before travel to help keep their essential services running.
It follows a growing number of passengers running off without paying leaving drivers short of cash during the current cost of living crisis. The authority is now making the change public and asking passengers not to be offended. Cllr Joyce Plummer, Hyndburn Council’s licensing boss, said: “The request for upfront fares going forward is in response to an increasing number of people leaving the taxi after their journey without paying. It is very unfortunate this needs to happen.“I am urging people to not be offended if this is requested of them and understand that this is a necessity to protect local businesses and keep the vital taxi services in our borough running.
“However more often than not the perpetrators are not apprehended, and therefore no payment is made to the driver. We fully support taxi drivers in putting measures in place to prevent these crimes taking place and protecting their income, especially during the current cost of living crisis which we are all navigating.
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