'999 operators are using food banks, they're worried about the cost of living and are being stretched to the limit.'
Around 500 emergency call handlers are set to walk out for the first time on Thursday as they join their colleagues. Further walkouts are planned to take place on Monday October 10, Thursday October 20 and Monday October 24.
It said in previous strikes it was agreed between the union and the company that these workers would be exempt from the strike, and that a certain number of workers would be available to work at any given time. CWU deputy general secretary Andy Kerr said: "Time and time again we have asked for negotiations to resolve what may well be a dangerous dispute for many, only to be ignored by a senior management that could not be less interested in addressing the anger that exists in their workplaces.
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